{"id":2449,"date":"2022-08-30T09:11:41","date_gmt":"2022-08-30T09:11:41","guid":{"rendered":"https:\/\/www.villagemma.it\/public-relations-office\/"},"modified":"2022-10-19T10:01:24","modified_gmt":"2022-10-19T10:01:24","slug":"public-relations-office","status":"publish","type":"page","link":"https:\/\/www.villagemma.it\/en\/public-relations-office\/","title":{"rendered":"Public relations office"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2449\" class=\"elementor elementor-2449\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1758f89 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"1758f89\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-714267d\" data-id=\"714267d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-084a8fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"084a8fc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3934b15\" data-id=\"3934b15\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-10b9524 elementor-widget elementor-widget-heading\" data-id=\"10b9524\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Public relations office<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f09e5b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f09e5b8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0f28d07\" data-id=\"0f28d07\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c032ad8 elementor-widget elementor-widget-text-editor\" data-id=\"c032ad8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe Public Relations Office of Villa Gemma and Villa Barbarano Nursing Homes is located at the Barbarano di Sal\u00f2 facility (Villa Barbarano).\nTo contact the URP call 0365\/298122 or write to<a href=\"mailto:urp@villagemma.it\">urp@villagemma.it<\/a>.\n\nThe URP is a service available to users for:\n<ul>\n \t<li>give information on the services available and the relative access methods;<\/li>\n \t<li>collect suggestions, reports and complaints;<\/li>\n \t<li>encourage quality improvement and to verify the level of user satisfaction.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f5ad6bc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f5ad6bc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6232e7f\" data-id=\"6232e7f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b7b60a elementor-widget elementor-widget-spacer\" data-id=\"6b7b60a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2b4e86 elementor-widget elementor-widget-heading\" data-id=\"d2b4e86\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Customer Satisfaction<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b3743d elementor-widget elementor-widget-text-editor\" data-id=\"7b3743d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Through the detection of the Customer Satisfaction, the active participation of citizens is encouraged: at the outpatient clinics and in the wards, users&#8217; perception of the quality of the services offered is detected, through the collection of a satisfaction questionnaire, issued anonymously. From the analysis of the questionnaires and the reports received by the URP, the Clinic periodically assesses the possibility of activating improvement actions.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e2b470 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e2b470\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0c6053e\" data-id=\"0c6053e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-03e357e elementor-widget elementor-widget-spacer\" data-id=\"03e357e\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21a47a4 elementor-widget elementor-widget-heading\" data-id=\"21a47a4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Reports: how to report<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8c6ec73 elementor-widget elementor-widget-text-editor\" data-id=\"8c6ec73\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>directly at the office;<\/li>\n<li>letter on plain paper;<\/li>\n<li>telephone or <a href=\"mailto:urp@villagemma.it\">e-mail reporting<\/a><\/li>\n<\/ul>\n<p>Users can submit their report by filling in the appropriate reporting form (found in the menu on the left) or by writing with a letter on plain paper.<\/p>\n<p>If the report is sent on plain paper, it must necessarily contain the following mandatory data:<\/p>\n<ul>\n<li>name, surname, telephone and address of the person submitting the report<\/li>\n<li>date, description and place where the event occurred<\/li>\n<li>the signature: it is necessary to sign the report and also authorize the processing of personal data, so that the URP can correctly process them together with the report, in accordance with the European Data Protection Regulation (or GDPR), EU Reg. 2016\/679.<\/li>\n<\/ul>\n<p>We remind you that anonymous reports are not taken into consideration.<\/p>\n<p>The URP will respond, where necessary, in the times and in the ways provided by the company procedure (normally within 30 days) to the contact details indicated by the User in the reporting form.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ed555aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ed555aa\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-aa3ef3d\" data-id=\"aa3ef3d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ebcf0f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"0ebcf0f\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"https:\/\/www.villagemma.it\/wp-content\/uploads\/2022\/09\/M-URP03_Mod_segnalazione_reclamo.pdf\" target=\"_blank\">\n\t\t\t<i aria-hidden=\"true\" class=\"far fa-file-pdf\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6be4948 elementor-widget elementor-widget-text-editor\" data-id=\"6be4948\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Download Complaint Reporting<br \/>Report<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-54ee082 elementor-hidden-mobile\" data-id=\"54ee082\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-b1b4813 elementor-hidden-mobile\" data-id=\"b1b4813\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-8010af4 elementor-hidden-mobile\" data-id=\"8010af4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Public relations office The Public Relations Office of Villa Gemma and Villa Barbarano Nursing Homes is located at the Barbarano di Sal\u00f2 facility (Villa Barbarano). To contact the URP call 0365\/298122 or write tourp@villagemma.it. The URP is a service available to users for: give information on the services available and the relative access methods; collect [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2449","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Public relations office - Villa Gemma e Villa Barbarano<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.villagemma.it\/en\/public-relations-office\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Public relations office - Villa Gemma e Villa Barbarano\" \/>\n<meta property=\"og:description\" content=\"Public relations office The Public Relations Office of Villa Gemma and Villa Barbarano Nursing Homes is located at the Barbarano di Sal\u00f2 facility (Villa Barbarano). To contact the URP call 0365\/298122 or write tourp@villagemma.it. The URP is a service available to users for: give information on the services available and the relative access methods; collect [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.villagemma.it\/en\/public-relations-office\/\" \/>\n<meta property=\"og:site_name\" content=\"Villa Gemma e Villa Barbarano\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-19T10:01:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.villagemma.it\/en\/public-relations-office\/\",\"url\":\"https:\/\/www.villagemma.it\/en\/public-relations-office\/\",\"name\":\"Public relations office - Villa Gemma e Villa Barbarano\",\"isPartOf\":{\"@id\":\"https:\/\/www.villagemma.it\/#website\"},\"datePublished\":\"2022-08-30T09:11:41+00:00\",\"dateModified\":\"2022-10-19T10:01:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.villagemma.it\/en\/public-relations-office\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.villagemma.it\/en\/public-relations-office\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.villagemma.it\/en\/public-relations-office\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.villagemma.it\/en\/home\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Public relations office\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.villagemma.it\/#website\",\"url\":\"https:\/\/www.villagemma.it\/\",\"name\":\"Villa Gemma e Villa Barbarano\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.villagemma.it\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.villagemma.it\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.villagemma.it\/#organization\",\"name\":\"Villa Gemma e Villa Barbarano\",\"url\":\"https:\/\/www.villagemma.it\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.villagemma.it\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.villagemma.it\/wp-content\/uploads\/2022\/08\/Logo_VG.png\",\"contentUrl\":\"https:\/\/www.villagemma.it\/wp-content\/uploads\/2022\/08\/Logo_VG.png\",\"width\":931,\"height\":300,\"caption\":\"Villa Gemma e Villa Barbarano\"},\"image\":{\"@id\":\"https:\/\/www.villagemma.it\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Public relations office - Villa Gemma e Villa Barbarano","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.villagemma.it\/en\/public-relations-office\/","og_locale":"en_US","og_type":"article","og_title":"Public relations office - Villa Gemma e Villa Barbarano","og_description":"Public relations office The Public Relations Office of Villa Gemma and Villa Barbarano Nursing Homes is located at the Barbarano di Sal\u00f2 facility (Villa Barbarano). To contact the URP call 0365\/298122 or write tourp@villagemma.it. The URP is a service available to users for: give information on the services available and the relative access methods; collect [&hellip;]","og_url":"https:\/\/www.villagemma.it\/en\/public-relations-office\/","og_site_name":"Villa Gemma e Villa Barbarano","article_modified_time":"2022-10-19T10:01:24+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.villagemma.it\/en\/public-relations-office\/","url":"https:\/\/www.villagemma.it\/en\/public-relations-office\/","name":"Public relations office - Villa Gemma e Villa Barbarano","isPartOf":{"@id":"https:\/\/www.villagemma.it\/#website"},"datePublished":"2022-08-30T09:11:41+00:00","dateModified":"2022-10-19T10:01:24+00:00","breadcrumb":{"@id":"https:\/\/www.villagemma.it\/en\/public-relations-office\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.villagemma.it\/en\/public-relations-office\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.villagemma.it\/en\/public-relations-office\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.villagemma.it\/en\/home\/"},{"@type":"ListItem","position":2,"name":"Public relations office"}]},{"@type":"WebSite","@id":"https:\/\/www.villagemma.it\/#website","url":"https:\/\/www.villagemma.it\/","name":"Villa Gemma e Villa Barbarano","description":"","publisher":{"@id":"https:\/\/www.villagemma.it\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.villagemma.it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.villagemma.it\/#organization","name":"Villa Gemma e Villa Barbarano","url":"https:\/\/www.villagemma.it\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.villagemma.it\/#\/schema\/logo\/image\/","url":"https:\/\/www.villagemma.it\/wp-content\/uploads\/2022\/08\/Logo_VG.png","contentUrl":"https:\/\/www.villagemma.it\/wp-content\/uploads\/2022\/08\/Logo_VG.png","width":931,"height":300,"caption":"Villa Gemma e Villa Barbarano"},"image":{"@id":"https:\/\/www.villagemma.it\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.villagemma.it\/en\/wp-json\/wp\/v2\/pages\/2449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.villagemma.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.villagemma.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.villagemma.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.villagemma.it\/en\/wp-json\/wp\/v2\/comments?post=2449"}],"version-history":[{"count":7,"href":"https:\/\/www.villagemma.it\/en\/wp-json\/wp\/v2\/pages\/2449\/revisions"}],"predecessor-version":[{"id":4144,"href":"https:\/\/www.villagemma.it\/en\/wp-json\/wp\/v2\/pages\/2449\/revisions\/4144"}],"wp:attachment":[{"href":"https:\/\/www.villagemma.it\/en\/wp-json\/wp\/v2\/media?parent=2449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}